Business-Critical Document Production at Scale
Ecrion provides Customer Communications Management (CCM) platforms that help business line managers oversee the entire document production and distribution flow in a company. Ecrion's platforms empower collaboration and reduce errors associated with production of high-volume personalized documents.
Scalability and Personalization
The Ecrion platform has enough performance to create up to 100 million pages per day on a single box with built-in load distribution and failover. The entire document production process is driven dynamically from transactional data. That includes the use of user preferences to generate and send multi-channel outputs in 20+ formats and reach customers in print, email, SMS, and mobile. Documents can be interactive, in multiple languages, and personalized to further connect with customers and promote loyalty, retention, and advocacy.
Key Benefits of a Document Production Solution
As part of your organization’s document production solution, Ecrion’s platform allows for in-batch or on-demand production, creating up to 100 million pages each day in 20+ different formats.
Based on user preferences, your organization can generate and send multi-channel outputs and reach customers in print, email, SMS, and mobile. With the Ecrion platform, your company’s document production can help in connecting with customers, promote loyalty, retention, and advocacy.
Using Ecrion’s platform for your organization’s document production, the likelihood of “human errors” decreases. Our platform allows your organization to have a Review & Approve feature, so you can rest a little easier.
The complete scalability provided in Ecrion’s platform allows for document production in-batch or on-demand, meaning this automated feature saves time, which saves money.
Purchase Order Letter
Here is an example of a purchase order letter that previews the live user input along with transactional data retrieved from back-end data systems.
Reduce the complexity of filing a digital insurance policy, and speed up the process with lookup fields and conditional content.
See how this interactive portfolio analysis report allows customers to drill-down, sort, and filter their data in real time. PDFs can be generated at any time.
Smart Explanation of Benefits
This digital Explanation of Benefits adapts to mobile, tablet, or PC devices. It empowers customers by providing self-services abilities and reduces call center workload.
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In the production of millions of customer documents, things can get lost - mainly time and money. Customer demands for multiple document formats (PDF, HTML, text, print) and modern communication mediums (mobile, email, web) can cause havoc when you have an outdated system.Get It Free
The Best Document Production Solution to Engage Your Audiences
Deliver personal and relevant communications across print and digital media channels that are engaging and scalable. Leverage your existing infrastructure investment to deliver a consistent brand experience across the different touchpoints that can build trust and boost loyalty over the entire customer lifecycle.