Document Production

Document Production

Business-Critical Document Production at Scale

Ecrion provides Customer Communications Management (CCM) platforms that help business line managers oversee the entire document production and distribution flow in a company. Ecrion's platforms empower collaboration and reduce errors associated with production of high-volume personalized documents.

Scalability and Personalization

The Ecrion platform has enough performance to create up to 100 million pages per day on a single box with built-in load distribution and failover. The entire document production process is driven dynamically from transactional data. That includes the use of user preferences to generate and send multi-channel outputs in 20+ formats and reach customers in print, email, SMS, and mobile. Documents can be interactive, in multiple languages, and personalized to further connect with customers and promote loyalty, retention, and advocacy.

Key Benefits of a Document Production Solution


As part of your organization’s document production solution, Ecrion’s platform allows for in-batch or on-demand production, creating up to 100 million pages each day in 20+ different formats.


Based on user preferences, your organization can generate and send multi-channel outputs and reach customers in print, email, SMS, and mobile. With the Ecrion platform, your company’s document production can help in connecting with customers, promote loyalty, retention, and advocacy.

Reduced Risk

Using Ecrion’s platform for your organization’s document production, the likelihood of “human errors” decreases. Our platform allows your organization to have a Review & Approve feature, so you can rest a little easier.

Reduced Cost

The complete scalability provided in Ecrion’s platform allows for document production in-batch or on-demand, meaning this automated feature saves time, which saves money.

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In the production of millions of customer documents, things can get lost - mainly time and money. Customer demands for multiple document formats (PDF, HTML, text, print) and modern communication mediums (mobile, email, web) can cause havoc when you have an outdated system.

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The Best Document Production Solution to Engage Your Audiences

Deliver personal and relevant communications across print and digital media channels that are engaging and scalable. Leverage your existing infrastructure investment to deliver a consistent brand experience across the different touchpoints that can build trust and boost loyalty over the entire customer lifecycle.

Some of the world’s most forward-thinking companies trust Ecrion